About Us

Airtech Air Conditioning Services Limited are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at ac@airtech.co.uk.

Making A Purchase

Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment for shipment within mainland United Kingdom. We are unable to ship orders to other countries at the moment.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
 
Shipping And Handling

We are only able to offer equipment for shipping within the UK. Delivery Schedule Subject to holding the goods in stock we will process your order right away. Our delivery charge is based on delivering the unit or units to Main Land UK Only, we will normally send your order to you within 5-7 business days from reciept of your orders.

Please note we are unable to despatch to any other countries outside the main land UK. Should you want a unit in mainland Europe then please email us to get a quote for deivery.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK, 17.5% VAT is added. Presently we are unable to supply equipment to other countries. 

Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Please carefully select the product you need, we can only guarantee that the product meets the performance specification provided. Should the products not meet your expectations then monies will not be refundable and exchanges are not possible.
 
Reaching Us

If you need to reach us, please email us on ac@airtech.co.uk , alternatively, you can call on 01342 836000 (International 44 1342 836000) or fax us on 01342 835930 or write to us at Airtech Air Conditioning Services Limited. Delonghi Online, Devon House. Eastbourne Road. Blindley Heath. Surrey. RH7 6JJ.

Privacy Policy

Delonghi Direct do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.

Returns Policy

Insert your returns policy here. To understand your obligations as a merchant in the UK consult "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

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